- All rides are billed to the customer's credit card or corporate account numbers. Runways Limousine accepts the following cards: American Express, Discover Card, MasterCard, and Visa.
- A 15% gratuity will be billed to all rides. Gratuity is calculated on the base fare, stop time, wait time, and any holiday surcharges that will be added and itemized on the customer's billing statement.
- The following additional charges will be itemized on the customer's billing statement when applicable: two-way tolls, airport fees and cell phone usage.
- All published rates are subject to change without notice.
- All rates are calculated in the local currency and billed in U.S. dollars at the prevailing exchange rate.
- Runways Limousine has standardized point-to-point rates that provide flat rate pricing for travel to and from most major cities and airports.
- Sedan rates for travel between locations in which a point-to-point rate does not exist will be billed at Runways Limousine's hourly rate. Customers are billed from the time the vehicle leaves the Runways Limousine facility until the time it returns to the Runways Limousine facility, with 2 hours minimum.
- Fractions of an hour are rounded to the next fifteen minute interval.
Wait Time / Stop Time:
- Fourty-five minutes of free waiting time given on all Domestic flights from the official posted arrival time. Forty minutes of free waiting time given on all International flights from the official posted arrival time. Additional waiting time will be calculated in increments 15 minutes at the vehicle's hourly rate. 15% gratuity is additional.
- For all other reservations, 15 minutes of free wait time is given. Any additional wait time will be charged in 15 minute increments based on the hourly rate for that particular vehicle.
- Runways Limousine does not monitor private flights, therefore, wait time will be charged as incurred for any passenger arriving on a private plane that is delayed by more than fourty-five minutes.
- Runways Limousine does not monitor train schedules, therefore, wait time will be charged as incurred for any passenger arriving by train that is delayed by more than 45 minutes.
- Passenger requested stops on route during a point-to-point reservation will be charged $20.00 per stop for maximum of 15 minutes, and changes will revert to Runways Limousine's hourly rate after 5 minutes.
- Passenger requested stops off route for point-to-point reservations, additional charges will revert to Runways Limousine's hourly rate.
Cancellation and No Show Fees:
- Cancellation of sedans and SUVs will result in a full charge equal to the base fare price of the trip plus the 15% gratuity
- Cancellation of stretch limousines will be charged the vehicle hourly minimum.
- Cancellation of Hummer H2, stretch SUV limousines, limousine party buses, vans/mini buses and coach buses will be charged the full contract amount. In cases of no existing contract, the vehicles' hourly minimum will be charged.
- Cancellation of coordinators will be charged at the full rate.
- Cancellation of Prom and Wedding contracts will be charged the full contract amount. In cases of no existing contract, the vehicles' hourly minimum will be charged.
- A 'no show' fee equal to the base fare price of the trip plus 20% gratuity plus applicable wait time fee will be charged when the passenger fails to arrive at the designated location.
- Sedan service & transfers: 50% deposit required to reserve vehicle. All other services: 30% or $200 (whichever is greater) deposit required to reserve vehicle.
- To avoid a 'no show' fee call 510- 786-9297 if you cannot locate your vehicle.
- Runways Limousine shall not be liable for circumstances beyond its control including but not limited to weather, road conditions and breakdowns.
- Runways Limousine assumes no responsibility for lost or damaged baggage, personal belongings, or any items left in the vehicle.
RUNWAYS LIMOUSINE RESERVES THE RIGHT TO CHANGE ITS TERMS AND CONDITIONS AT ANY TIME WITHOUT GIVING PRIOR NOTICE. ANY TERMS AND CONDITIONS NOT INCLUDED ON THIS PAGE ARE SUBJECT TO THE SOLE DESCRETION OF RUNWAYS LIMOUSINE.NO UNAUTHORIZED USE OF THIS SITE OR ITS CONTENT IS ALLOWED WITHOUT WRITTEN CONSENT FROM RUNWAYS LIMOUSINE INC. ALL CONTENT AND IMAGES COPYRIGHT © 2008. RUNWAYS LIMOUSINE INC. ALL RIGHTS RESERVED.